
- posted: Dec. 20, 2020
As we head into Christmas, I just wanted you to know how grateful I am for all our thoughtful clients. Â To those of you that send us Holiday cards, and stop by to expand our waist lines with tasty food, we thank you so much. Â We are grateful for your trust in us, and through these rather difficult times, the patience you've shown with scheduling and getting in to receive our services. Â
This year we've tried to adapt our telephone, and check in procedures as well as making our appointments as safe as possible. Â We tried different avenues, such as telemedicine, and tried to accommodate everyone as best as possible. Â However, I know that we have not been able to serve people and their pets as well as we would like. Â We've been unable to get people in as quickly as possible, but will continue to work on our scheduling to see if we can do better. Â Thankfully, we now have Dr. Gillam to help us with increasing our schedule availability. Â We will be adding another staff member also to help smooth out the schedule.
As always, we wish you and your family (including the furries) a safe and happy Holiday Season. Â Here's to hoping that 2021 is a better year than 2020! Â
The Staff and Doctors of Country Oaks Veterinary Hospital.